First Class Subscription Services

First Class

Subscription Services

With fly.media, we offer you an all-in-one subscription solution. Here we combine the modular dsb fly subscription ecosystem with personal services. We offer you a complete package which, in addition to the technology, also includes support from the fly.media team in the areas of customer care, finance services, consulting, business intelligence (BI) and reporting.

Holistic, comprehensive and flexible. Come fly with us!

Benefit from a holistic solution for orchestrating your subscription commerce.

fly.media
Services
Customer Services
Accounts receivable manage-
ment
Receiva-
bles manage-
ment
BI and
reporting
Consulting

Customer Services

Qualified customer care experts support you with first-class services. Whether by phone, email or chat – we ensure an accurate customer approach and perfect customer experience.

Accounts receivable management

Our professionals take care of invoicing, monitoring incoming payments, reminders, bookkeeping and risk management. We guarantee smooth payment processes.

Receivables management

Power in debt collection and communication at eye level! We combine receivables management expertise with subscription skills. Sensitive collection processes maintain customer loyalty.

BI and reporting

In the business intelligence cockpit, our business analysts create trigger- and event-based reports for you – based on your KPI specifications for forecasts, campaigns, etc.

Consulting

We know how to increase customer loyalty and break new sales records. Our consultants combine digital know-how with print expertise.

increase your new customer acquisition

improve subscription retention

maximize customer lifetime value

push your print and digital business

ensure company growth

Think Customer!

fly.media maximizes the customer experience

fly.media®wheel

With our comprehensive media services, we ensure a positive user experience across all touchpoints. Our personal and digital services map all interactions across the entire customer lifecycle and have one goal:

To increase customer satisfaction and customer lifetime value.

Request your personal take-off plan

Contact us

These premium brands rely on our eco-system: